Septic Maxx Shipping Policy

When will I receive my order?
I still haven’t received my order, what do I do?
When will I receive my order?

Septic Maxx promises shipping in 7-14 business days for all orders in the US & Canada, or your money back!

International orders can take up to 3 weeks.

I still haven’t received my order, what do I do?

If 14 business days has passed since the date of your order, please contact us by email or phone with your order number and phone number, and we will be happy to assist you.

Septic Maxx Returns & Refunds Policy

I am not happy with my product, how do I return it?
I requested a refund, when will I receive it?
I still haven’t received my refund, what do I do?
I am not happy with my product, how do I return it?

Septic Maxx has a 30 day full money back guarantee.  If you are not happy with your product, you may return it within 30 days and receive a full refund.  The item must be post-marked within 30 calendar days of your order date in order to qualify for this refund.

Returns should be shipped to
ATTN: RETURNS DEPARTMENT
500 Gulfstream Rd, Suite 206
Delray Beach, FL 33483

I requested a refund, when will I receive it?

Septic Maxx will review and process your refund within 10 business days of the requested date.  Credit Card refunds are processed directly through the payment gateway and return time is subject to your bank.  Check payments are cut weekly and sent out via standard mail.

I still haven’t received my refund, what do I do?

If 10 business days has passed since you requested a refund, please contact us by email or phone with your order number and phone number, and we will be happy to assist you.

Web Site Terms and Conditions of Use

Terms
Use License
Disclaimer
Limitations
Revisions and Errata
Links
Site Terms of Use Modifications
Governing Law
Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on Septic Maxx, LLC’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials

ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial)

iii. attempt to decompile or reverse engineer any software contained on Septic Maxx, LLC’s web site;

iv. remove any copyright or other proprietary notations from the materials; or

v. transfer the materials to another person or “mirror” the materials on any other server.

b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Septic Maxx, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Septic Maxx, LLC’s web site are provided “as is”. Septic Maxx, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Septic Maxx, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Septic Maxx, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Septic Maxx, LLC’s Internet site, even if Septic Maxx, LLC or a Septic Maxx, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Septic Maxx, LLC’s web site could include technical, typographical, or photographic errors. Septic Maxx, LLC does not warrant that any of the materials on its web site are accurate, complete, or current. Septic Maxx, LLC may make changes to the materials contained on its web site at any time without notice. Septic Maxx, LLC does not, however, make any commitment to update the materials.

Links

Septic Maxx, LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Septic Maxx, LLC of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications

Septic Maxx, LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Septic Maxx, LLC’s web site shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Have More Question? Here are some options:

Contact Us

At Septic Maxx we work to ensure our customers receive the best customer service therefore; we diligently work to ensure your questions are answered. Don’t have time for a call? Just a quick form fill and we will respond right away!

Contact Service

Call us during business hours for any questions or concerns you may have about any of our products or services and our knowledgable staff will assist you right away (800) 397-2384

Septic Maxx's Mission and Commitment to the Environment

Our mission is to help our valued customers avoid expensive septic system repairs and total system replacements by providing a superior treatment additive that is the most effective product of its kind available on the market.  We also pledge to develop and offer a variety of additional related house cleaning and personal products that help encourage and preserve the integrity and overall performance of our customer’s septic systems.

As a company that takes pride in being eco-friendly, we strive to protect the environment throughout North America by helping to ensure that septic systems in both the United States and Canada function properly.

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