FAQ

My septic system is problematic. Should I use two doses of Septic Maxx every month?
How is Septic Maxx different or better than any other product on the market today?
I travel a great deal for work and it is difficult for me to place regular orders. Can I buy a one year supply of Septic Maxx to ensure that I have always have enough product on hand?
Is there a limit to how many claims I may file per year?
Why is Septic Maxx not available in my local hardware or mega warehouse store?
My septic system is problematic. Should I use two doses of Septic Maxx every month?

Although you may use more than the recommended amount of our product if desired, the instructions say to use two Septic Maxx treatments per month.

How is Septic Maxx different or better than any other product on the market today?

The most important reason is the ingredients which compose Septic Maxx.  When our research scientists and bio-technicians created our product, our goal was to offer the highest level of good bacteria – combined with a proprietary blend of enzymes – so that Septic Maxx would provide rapid and ongoing digestion of the solid waste, food, fats, grease, paper products, soaps and laundry detergents, bleach and other materials that are flushed or rinsed into a typical septic tank on a daily basis.  As a result of the ultra-concentrated level of bacteria and enzymes, Septic Maxx will also help keep leach and lateral lines clean and clear – as well as the same for the drain lines and leeching field.  Our product provides homeowners with their best ongoing maintenance solution.

I travel a great deal for work and it is difficult for me to place regular orders. Can I buy a one year supply of Septic Maxx to ensure that I have always have enough product on hand?

Yes, of course.  We realize that each customer has his or her own specific lifestyle needs and requirements.   In order to provide flexibility and serve our valued customer needs, Septic Maxx is available in one, three and five year supply quantities.

Is there a limit to how many claims I may file per year?

Unlike some types insurance coverage there is no limit to the number of claims you may file each year.

Why is Septic Maxx not available in my local hardware or mega warehouse store?

In order to maintain the excellent level of customer service that our valued customers deserve, we offer our product solely from our corporate location.  Although our retail colleagues and friends throughout the United States and Canada do a good job of providing thousands of products for every home maintenance requirement, no one can explain the benefits of Septic Maxx as well as our team members.  Factory direct marketing also means the lowest possible pricing to meet the budget requirements of our customers.

Got your own Question? Here are some options:

Contact Us

At Septic Maxx we work to ensure our customers receive the best customer service therefore; we diligently work to ensure your questions are answered. Don’t have time for a call? Just a quick form fill and we will respond right away!

Contact Service

Call us during business hours for any questions or concerns you may have about any of our products or services and our knowledgable staff will assist you right away (800) 397-2384

Septic Maxx's Mission and Commitment to the Environment
Benefits of your Septic Tank Protection Plan
Appliance Protection Plans
Septic Maxx's Mission and Commitment to the Environment

Our mission is to help our valued customers avoid expensive septic system repairs and total system replacements by providing a superior treatment additive that is the most effective product of its kind available on the market.  We also pledge to develop and offer a variety of additional related house cleaning and personal products that help encourage and preserve the integrity and overall performance of our customer’s septic systems.

As a company that takes pride in being eco-friendly, we strive to protect the environment throughout North America by helping to ensure that septic systems in both the United States and Canada function properly.

Benefits of your Septic Tank Protection Plan

Your septic tank protection plan provides a series of benefits which includes discounts and services of a wide variety such as:

Entitlement to complementary home surveillance equipment, restaurant.com gift cards received monthly, a $200 savings card valid at nearly 1 million hotels and resorts, access to our 24-hour Septic Helpline to assist you with all of your septic questions, and 15% discount on all Septic Maxx products, and discounts on all residential products.

Repair or replacement at Septic Maxx’s discretion for exterior in-ground wastewater line, septic tank, distribution box, rises, lids, line tees, couplings, vent pipe, and outlet baffle

Appliance Protection Plans

Events like your central heating unit going out in the middle of winter or when a refrigerator full of food just stops working are events that you are unable to predict.  When this happens you will need immediate service through a Septic Maxx Appliance Protection Plan.

With one call, we’ll arrange for a service technician in your area to contact you to schedule a service call. For repairs covered by the plan there’s no deductible and no service fee. Yup, you read right! YOU NEVER PAY A SERVICE FEE!… How many other companies can guarantee that to their Club Members? Only us!

For older appliances, when the cost of the repair is worth more than the value of the appliance, we’ll send you a check towards the replacement cost.

Menu